My area has been upgraded by a commercial provider but I cannot receive superfast broadband – will I still benefit from this project?

When commercial providers announce that they are upgrading an area to fibre they do not necessarily upgrade all premises in the locality – usually only those that will provide a return on investment (typically 50-85% of cabinets).

There is also an issue of premises served by direct lines (exchange only lines) that do not pass through a green cabinet at all, and so can miss out on receiving the new superfast service.

Where an area is not receiving a superfast broadband service and there were no commercial plans for next generation access back in 2012 (the areas shown as white on this map) then the area is “in scope” for the Connecting Devon and Somerset project.

COVID-19 Info

Whilst measures to contain COVID-19 continue to evolve, CDS will attempt to maintain a Business As Usual approach, though there may be some unavoidable impact on our ability to respond to queries.